Job Description

Job Summary

We’re looking for a creative and detail-oriented Cake Decorator to join our Baskin-Robbins team!

The Cake Decorator plays a key role in crafting and decorating our signature ice cream cakes and frozen desserts while ensuring each item meets Baskin-Robbins’ standards of quality, freshness, and presentation. This position combines artistry with precision to make every guest celebration a little sweeter.

Key Responsibilities

• Prepare, decorate, and finish ice cream cakes, pies, and frozen desserts to order and for display.
• Follow Baskin-Robbins’ standard cake designs and portion guidelines.
• Write personalized messages neatly and accurately on cakes.
• Maintain high standards for product quality, consistency, and visual appeal.
• Ensure all products are labeled, dated, and stored properly following food safety standards.
• Maintain a clean, organized, and well-stocked cake decorating area.
• Take custom cake orders, ensuring clear communication of customer requests.
• Assist with order pickups and verify that every order meets guest expectations.
• Collaborate with store leadership to manage inventory and supply levels.
• Support overall store operations when needed (e.g., scooping, stocking, cleaning).

Qualifications

• Previous cake decorating or bakery experience preferred (training provided for the right candidate).
• Strong artistic and creative skills with attention to detail.
• Ability to work efficiently in a cold/freezer environment.
• Excellent time management and organizational skills.
• Friendly, professional attitude with great customer-service skills.
• Must be available to work early mornings, weekends, and holidays as needed.

Benefits & Perks

• Competitive hourly pay
• Employee discounts on Baskin-Robbins and Dunkin’ products
• Opportunities for growth within Empire/Dunkin’–Baskin family
• Fun, team-oriented work environment
• Flexible scheduling

About Us

Baskin-Robbins, the world’s largest chain of ice cream specialty shops, is known for celebrating life’s sweetest moments. As part of the Empire Dunkin’ | Baskin team, you’ll join a passionate group dedicated to delivering smiles and memorable desserts every day.

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

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